Verification briefing

Mafia Casino KYC and identity check explained

Licensed casinos must confirm who you are, and our check is handled within 52 hours of your uploads landing with the team.

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Malta Gaming Authority MGA/B2C/086/2007, audited by Gaming Laboratories International

Six facts

Who runs my verification?

Six lines that settle who checks you, how long it takes and where to write.

Checking party

Mafia Casino Ltd.

Licence

Malta Gaming Authority, MGA/B2C/086/2007

Check duration

52 hours

Compulsory point

Before the first withdrawal

Questions inbox

[email protected]

Youngest player

18+

Four uploads

Get your files right the first time

Four uploads, done in order, so the team clears you without asking for a repeat.

Photo ID in plain daylight

Photograph your photo ID flat on a table in daylight, with all four corners in frame and no glare or shadow across the text. Blurred scans are the usual reason a review bounces back.

A full-page address proof

Show a proof of address from recent weeks with your name and address unbroken across the page. Watch the page edges: a cropped council notice or a folded bill hides what the team needs to read.

The account screen shot

Open the payment app you used with us and screenshot the account screen showing your name and the method itself. Mask nothing that identifies the account, since a blacked-out card number slows the whole review.

Your files are in review

Send everything to the verification inbox and keep an eye on email for requests rather than uploading the same file twice. Most files clear in one pass, and the full answer arrives inside 52 hours.

Document list

Clear your file with the right copies

Useful the moment the review team asks for a file and you are not sure which one.

Photo ID

ConfirmsYour name, face and date of birth

Copy showsAll four corners, readable text, no glare

Proof of address

ConfirmsWhere you live, and that you are 18+

Copy showsYour name, full address, a recent date

Payment method screenshot

ConfirmsThe account or card you funded with

Copy showsAccount holder name, method, last digits

When your paperwork is turned down

Keep every edge in the picture. Cropping or filters strip the edges and the security marks, so a reviewer cannot confirm the document is the original and untouched. Upload the full, unedited original scan Leave all four corners visible in frame

Send this month, not last year. A bill older than the last few months shows where you lived once, not now, so it fails the address check on arrival. Send a bill dated within the last three months Pick a statement that shows your full name

Your paperwork names someone else. A nickname on the bill or a maiden name on the ID breaks the match, and the reviewer has no way to link the file to you. Use documents matching your registered profile Explain any change of name in your message

Back up your deposits with paperwork

Holding license MGA/B2C/086/2007 from the Malta Gaming Authority means Mafia Casino must know that the money you play with was earned lawfully. This check is routine AML work for every player who reaches it, and it says nothing about how you are viewed.

Which of these applies depends on your situation; a reviewer tells you the ones needed.

Recent payslips from your employer
Bank statement showing savings
Tax return for the last year
Sale contract for a property
Pension award letter

Before your payout

Know when documents are wanted

Mafia Casino sets the timing to your account activity, so the check lands where your licence obligations require it.

New route, new review

Adding a card or wallet the account has not used before puts a fresh payment route on record, so a screenshot of it is requested.

Higher limit, fresh look

A higher ceiling lets more money move through the account, which means the affordability side is looked at again before the change is set.

Why the name mismatch?

An address typed differently from the bill, or a short form of your name, flags a mismatch that only a matching file can settle.

You asked for money out

Nothing leaves the account until the identity on file is confirmed, so the first payout is where the full set of documents is completed.

Caught at the cashier

Your withdrawal is sitting on the check

Read these six answers and you will know who asks for the files and why the wait exists.

Which regulator issues the licence and what is the number?+

The Malta Gaming Authority licenses Mafia Casino Ltd. under MGA/B2C/086/2007, and the company is registered in Malta as C-86429. Each identity check on this page follows from that licence and its anti-money-laundering duties, not from a house rule.

How long does the verification check take once I send files?+

Expect the review to finish within 52 hours of a complete upload. Gaps in a document restart the clock, so match the name and address across every file. Verification sends its reply to [email protected] and to your inbox.

Can I upload documents from my phone instead of a scanner?+

Yes. Phone photos are accepted from any handset, as long as all four corners sit inside the frame and the glare is gone. Place the card on a dark, flat surface in daylight, then check that every digit and expiry date is readable before sending.

My name changed since my ID was issued, will that block me?+

No. Send the ID together with a document that shows the change, such as a marriage certificate or a deed, so the two names connect. Once the reviewer sees the link, the file matches your account and the check continues without a second request.

Do I have to verify before I withdraw or can I wait?+

Verification is due at the latest before your first withdrawal leaves, because the licence requires a checked identity before money is paid out. Mafia Casino may also ask at registration or at the first deposit, so have the three files ready early rather than at the cashier.

Will I be asked to send the same documents again later?+

Sometimes. An expired card, a new home address or a changed payment method all need a fresh file, and periodic re-checks are part of the licence. Keep the originals handy and a repeat request costs you only a quick upload.